Shipments and returns
Your pack shipment
Packages are generally dispatched within 3 days after receipt of payment and are shipped via USPS with tracking and drop-off without signature. If you prefer delivery by USPS Extra with required signature, an additional cost will be applied, so please contact us before choosing this method. Whichever shipment choice you make, we will provide you with a link to track your package online.
Shipping fees include handling and packing fees as well as postage costs. Handling fees are fixed, whereas transport fees vary according to total weight of the shipment. We advise you to group your items in one order. We cannot group two distinct orders placed separately, and shipping fees will apply to each of them. Your package will be dispatched at your own risk, but special care is taken to protect fragile objects.
Boxes are amply sized and your items are well-protected.
Delivery time will be from 10 to 25 business days for regular shipments to the United States and 15 to 40 Business Days for shipping to Europe, note that we have no control over packages once shipped, depending on the weather or customs regulations may delay packets time.
Products such as pills, stimulants liquid, spray, etc., have a high level of revicion customs authorities in making these clean and jerk might take longer than usual, these may exceed the delivery time up to 5 business days, the products returned by customs authorities will be fully refunded once we receive the product back.
Shipments of takes us through a courier company Imposdom Dominican in combination with each country's postal service. The order placed by you will be delivered within 10-25 working days for standar service, after we have made the order confirmation. Although the usual delivery Dominicanbuy usually between 10 and 15 days from order completion.
These deadlines are means, and therefore an estimate. Therefore, it may vary for logistical reasons or force majeure. In cases of delays in deliveries, Dominicanbuy inform its customers in becoming aware of them.
Every delivery is considered completed from the moment in which the carrier makes the product available to the customer, which is achieved through the control system used by the transport company.
In the case of late delivery of orders attributable to Dominicanbuy, Customer may cancel your order in accordance with the procedure described in Section "11. Refund". No delivery delays considered cases where the order has been made available to the Customer by the carrier within the period agreed and has not been delivered by Customer attributable cause.
Shipping cost will be different depends of the products , For EMS service will be calculate for each product added to your order.
Once the order leaves our warehouse, you will receive an e-mail notifying that your order has been accepted and is being sent.
For security reasons, Dominicanbuy not send any request to military bases, nor accept any order if it is not possible to identify the recipient of the order and direction.