Terms and Conditions of LatinPrice (Marketplace & eCommerce Use Policy)
Welcome to LatinPrice. These Terms and Conditions govern your access to and use of our website and services as both an eCommerce platform and a multi-vendor marketplace, where users can buy and sell products.
By accessing or using our platform, you agree to comply with and be bound by these Terms. If you do not agree, please do not use our services.
1. Nature of the Platform
LatinPrice operates as:
- An eCommerce platform, offering products directly when applicable
- A marketplace, connecting buyers with independent sellers
Depending on the transaction, products may be sold either by LatinPrice or by third-party sellers.
2. User Accounts
By creating an account, you agree to:
- Provide accurate and complete information
- Maintain the confidentiality of your credentials
- Be responsible for all activities under your account
We reserve the right to suspend or terminate accounts that violate these Terms.
3. Buyers (eCommerce Use Policy)
As a buyer, you agree to:
- Use the platform only for legitimate purchases
- Provide accurate billing and shipping information
- Complete payments through approved methods
- Not engage in fraudulent or abusive purchasing behavior
LatinPrice reserves the right to cancel orders suspected of fraud or misuse.
4. Sellers (Marketplace Policy)
If you sell on LatinPrice, you agree to:
- Provide accurate business and contact information
- List only legal, authorized, and compliant products
- Ensure product descriptions, pricing, and images are accurate
- Fulfill orders promptly and professionally
- Handle customer service, returns, and claims responsibly
LatinPrice may suspend or remove sellers who fail to meet platform standards.
5. Product Listings
- Listings must be truthful, clear, and not misleading
- Prohibited products include illegal, counterfeit, or restricted items
- LatinPrice reserves the right to remove any listing without prior notice
6. Orders and Transactions
- Buyers place orders through the platform
- Orders may be fulfilled by LatinPrice or third-party sellers
- We reserve the right to cancel orders due to errors, fraud, or stock issues
7. Payments
- Payments are processed through secure third-party providers
- LatinPrice may review or delay transactions for security reasons
- Seller payouts may be subject to verification and holding periods
8. Fees and Commissions
- Sellers agree to applicable commissions and service fees
- Fees may vary depending on category or service level
- LatinPrice reserves the right to modify fees with notice
9. Shipping and Delivery
- Shipping may be handled by LatinPrice or sellers
- Delivery times are estimates and not guaranteed
- Users must provide accurate delivery information
10. Returns, Refunds, and Disputes
- Return policies may vary depending on the seller or product
- Buyers must follow the return process defined on the platform
- LatinPrice may mediate disputes but does not guarantee outcomes
- Refund timelines depend on the payment method and case review
11. Acceptable Use Policy
Users agree NOT to:
- Use the platform for illegal or fraudulent activities
- Attempt unauthorized access to systems
- Upload malicious software or harmful content
- Manipulate reviews, ratings, or transactions
- Harass, abuse, or harm other users
Violations may result in account suspension or permanent ban.
12. Intellectual Property
All platform content (excluding seller-generated content) belongs to LatinPrice.
Sellers grant LatinPrice a non-exclusive license to use product content for operation, marketing, and promotion.
13. Limitation of Liability
To the fullest extent permitted by law:
- LatinPrice is not responsible for third-party seller actions
- We do not guarantee product quality or legality from sellers
- We are not liable for indirect or consequential damages
14. Privacy
Your use of the platform is also governed by our Privacy Policy.
15. Changes to Terms
We may update these Terms at any time. Continued use of the platform constitutes acceptance of the updated Terms.
16. Governing Law
These Terms are governed by the laws of the Dominican Republic.
17. Contact
If you have any questions regarding these Terms, you may contact us:
Email: ventas@latinprice.com
Website: https://latinprice.com
By using LatinPrice, you confirm that you have read, understood, and agreed to these Terms and Conditions.